Hi Blake:
Justin and I want to thank you for the hard work you did completing our mortgage loan in just 22 days from when it was submitted, resulting in the purchase of our first home. We know it was challenging from many aspects, but you persevered despite the obstacles that you encountered.
While there were times that we didn’t think the loan would be successful, you expressed confidence from the beginning and assured us that it would be. You never waivered from this mindset throughout the entire process. You were so sure about the final outcome that you even paid $675 for the appraisal at the beginning of the loan, rather than us (which we subsequently paid for at the close), to save 5 processing days.
What was most amazing were your efforts to rescore Justin’s credit report so the lowest interest rate, cost, and monthly payment possible could be achieved. Not only did you take the initiative to do this to insure that we would get the absolutely ideal loan for our particular needs, without us asking you, because of some really strange circumstances, you had to rescore the credit report 3 times.
Remarkably, this was accomplished over the course of just 5 business days, and resulted in the mid-FICO score being what it needed to be, and the best we could have possibly hoped for! As you explained to us, had this not occurred, our loan would have cost an additional $663/mo.
We cannot thank you enough for what you did for us so we could realize our dream of home ownership, and are more than willing to tell others about the extraordinary services you provided to us. If those you work with in the future would like to hear about our experiences with you, please feel free to have them contact me.
Sincerely,
Carrie Naranjo