Dear Blake:
Tom and I would like to thank you for the excellent work you did securing a new mortgage loan for us. Your diligence and follow-up during this, often, challenging loan transaction were greatly appreciated. Even when it appeared doubtful to us that our loan would be possible, your positive attitude during this process kept us believing that it would. As it turned out, the loan we received, and its cost, were exactly as you promised.
Had it not been for you exceptional follow-up skills, we would have wound up with a Chase loan at a 4.25% interest rate instead of the 3.375% interest rate loan you structured for us, which saved us about $300 monthly. Compared to our previous loan, the new loan you wrote for us will be saving us approximately $1,100 each month.
The fact that you first spoke with Tom back in February when we still had a sizable prepayment penalty on our previous loan that was not expiring until August I, and were not in a position to refinance at that time, and then called him again in June to renew the conversation about refinancing, made all the difference in the world to us with the loan we eventually got through you. Had you not scheduled to call Tom when you did, we would now be paying at least $300 more every month to Chase for our mortgage loan.
Thank you again, Blake, for the professional way you handled our loan transaction. We are grateful that you had the tenacity to stick with it even though it seemed impossible to us to do. If any of your clients would like to speak with me about my experiences with you as our loan office-, they can reach me at my office at 818-249-2343.